Zendesk form builder
Streamline customer support with our Zendesk-integrated form builder.
Trusted by lead gen teams and agencies
Turn form submissions into Zendesk tickets
If you use Zendesk to manage your customer support, you’ll love Growform’s Zendesk integration. When a new form submission is received, Growform can automatically create an organization or ticket in Zendesk. This helps you streamline your workflow and respond to your clients faster.
For the team on the receiving end, that means every submission becomes a task, ticket or record in Zendesk with the details already filled in, so nothing gets lost between the form and the work. Multi-step forms make it easy to ask for exactly the information you need, and conditional logic keeps the form short for the person filling it in.
Collect up to 2x more leads and send them straight to Zendesk
Growform makes it easy to build multi-step forms that get more leads.
We’ve taken years of experience in conversion rate optimization and landing page best practice and distilled it into an easy-to-use form builder.
Every submission is sent to Zendesk automatically, safely and securely.
A Zendesk form that looks like your brand
Don’t settle for “yet another Zendesk form” – use advanced customization options like custom fonts, background images and color schemes to build a form that looks just like your brand.
A good form is more than just its appearance – it’s about the user experience. Growform ensures your forms are responsive, giving your customers an exceptional experience whether they’re on a desktop or on the go with their mobile device.
If you’re not sure where to start, there’s a template for pretty much every industry!
Available actions
Here are a few things a Growform submission can do in Zendesk:
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Create Organization
Creates a new organization in Zendesk based on form submission data.
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Add Tag(s) to Ticket
Adds one or more tags to a Zendesk ticket based on form submission data.
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Create User
Creates a new user in Zendesk based on form submission data.
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Create Ticket
Creates a new ticket in Zendesk based on form submission data.
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Update Ticket
Updates an existing Zendesk ticket based on form submission data.
How does it work?
Zendesk is a fantastic support ticket system that many businesses find indispensable. Growform handles the form itself — multi-step, branded and built to convert — and passes every submission to Zendesk automatically.
How it works: build the form in Growform, connect it to Zendesk in a few clicks, and every submission lands in Zendesk automatically.
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Step 1: Have a Zendesk account ready
You’ll need a Zendesk account to receive the leads. If you already use Zendesk, you’re set. -
Step 2: Create a form with Growform
Next, create a free Growform account and build your first form — start from a template or from scratch. -
Step 3: Connect Growform to Zendesk
Now you’ve got your form, connect it to Zendesk in a few clicks via Zapier — no code needed. Read the integration guide.
- Can this be used to make single step and multi step Zendesk forms?
Yes! Growform excels at creating multi-step lead generation forms, but is also a powerful tool to create single page or “one step” forms.
- Is there any disadvantage to using Zapier to integrate Growform & Zendesk?
No, using Zapier to integrate these systems is an industry best-practice. Millions of customers rely on Zapier to integrate systems, and it is widely considered a safe, secure and reliable way to deliver leads.
- What can I build with this?
Growform can be used to build Zendesk contact forms, quote forms, “wizard” style forms or simple one-page forms. You can even add conditional logic, prefilled fields or add hidden fields!
- How can I embed and share my form?
You’ll be provided with some simple embed code, which lets you embed your form anywhere you wish. The form embed code works with all major website building platforms, such as WordPress, Squarespace and Unbounce.
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