Airport pickup booking form template
This six-step airport pickup booking form asks the vehicle type, the number of passengers, child seats, payment method and the pickup time and flight number, followed by the contact details. Clone it into your Growform account and add your prices.
What the form asks, step by step
A driver needs the vehicle, the headcount and the flight to plan a pickup. The flight number and time come just before the contact step, once the traveler has chosen the ride.
-
Step 1: “What type of vehicle do you prefer for your pickup?”
Sedan, SUV, van or luxury car sets the fare and the driver assignment.
-
Step 2: “How many passengers will be traveling with you?”
Group size confirms the chosen vehicle has enough seats and luggage space.
-
Step 3: “Do you require child safety seats?”
A yes reminds the dispatcher to fit seats before the driver leaves.
-
Step 4: “Which payment method do you prefer?”
Card, cash or online payment is settled before the traveler lands.
-
Step 5: Pickup details
A date and time picker plus the flight number let you track delays.
-
Step 6: “How shall we contact you?”
Name, email and phone come last.
-
After submitting
Travelers see a basic confirmation, which should be rewritten to say the driver will meet them in arrivals with a name sign.
Who it’s for
Airport transfer companies, chauffeur services and hotels that arrange pickups use this template as an airport transfer booking form. Every request includes the vehicle, the group size, any child seats, the flight number and the pickup time, which is what dispatch needs to assign a driver. Asking for the flight number means you can follow the arrival and adjust if the plane is late.
Why this structure converts
- The vehicle choice comes first, which feels like booking a ride rather than filling in paperwork.
- The child seat question shows families that you have thought about their needs.
- The flight number field reassures travelers that a delay will not leave them stranded.
14-day free trial, no credit card
Make it yours
-
Show fares by vehicle
Put a price next to each vehicle, or calculate a fare on the thank-you screen from the vehicle and passenger count.
-
Ask for the terminal
Add a terminal or airport field if you serve more than one, so drivers know exactly where to wait.
-
Take payment online
Redirect travelers who choose online payment to your checkout page after they submit.
Send every lead where your team works
Frequently asked questions
What should an airport transfer booking form ask?
It should ask the pickup date and time, the flight number, the number of passengers, the vehicle and any child seats, then the contact details.
Can the form handle return trips?
Yes. Add a yes or no question about a return journey and use conditional logic to show a second date and time picker.
Where do bookings go?
Bookings are emailed to you and can also be added to a Google Sheet, Airtable or your CRM, with a Slack alert for dispatch.
What happens next?
-
Step 1: Clone this form template
Clone this template into your Growform account (create one first if you don’t already have one). -
Step 2: Edit your form
Get creative and adjust your form's theme options, questions or layout in the Growform form builder. -
Step 3: Share or embed your form
Share a link to your form, or embed it in your existing website. Receive new submissions by email or send them to 7,000+ apps via Zapier.
Start your free trial
Build multi-step forms just like this one. 14-day free trial, no credit card required.