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Coffee order preferences form template

This five-step coffee order form asks the customer’s favorite coffee, how often they buy, their usual size and whether they prefer it hot or iced, followed by the contact details. Clone it into your Growform account and add your menu.

What the form asks, step by step

The form records a regular order and buying habits rather than taking a single order. It suits loyalty sign-ups, office coffee delivery and pre-order clubs.

  1. Step 1: “What’s your favorite type of coffee?”

    Espresso, latte, cappuccino or black coffee becomes the customer’s usual order.

  2. Step 2: “How often do you buy coffee?”

    Daily buyers are the ones to invite into a subscription or loyalty scheme.

  3. Step 3: “What size of coffee do you usually get?”

    Small to extra large completes the standing order.

  4. Step 4: “Do you prefer your coffee hot or iced?”

    “Depends on the weather” is an honest option that many customers choose.

  5. Step 5: “How shall we contact you?”

    Name, email and phone come last.

  6. After submitting

    Replace the stock thank-you with the loyalty reward or first free drink the customer has just earned.

Who it’s for

Cafes, coffee carts, roasters and office coffee services can use this template to learn what regulars drink. Each response gives you a standing order, a buying frequency and a way to reach the customer, which is useful for pre-orders and loyalty offers. If you need a coffee order form template for one-off orders, add a pickup time and quantity step.

Why this structure converts

  • Choosing a favorite coffee is a pleasant first question that most people answer instantly.
  • Frequency shows which customers are worth a subscription offer.
  • The hot or iced question lets you tailor seasonal offers to each customer.
Use this template

14-day free trial, no credit card

Make it yours

  • Add milk and extras

    Add a multi-select step for milk type, syrups and extra shots so the standing order is complete.

  • Take one-off orders

    Add a pickup time and quantity step to turn this into a pre-order form for busy mornings.

  • Offer a reward

    Promise a free drink or a points bonus for completing the form, and confirm it on the thank-you screen.

Frequently asked questions

Can I take real coffee orders with this form?

Yes, with two extra steps. Add a quantity and a pickup time, and redirect to a payment page if you take payment in advance.

What is the form best used for?

Loyalty sign-ups, office coffee accounts and learning what regular customers order. The answers help you plan stock and offers.

Where do the responses go?

Responses are emailed to you and can be sent to Mailchimp, Klaviyo or a Google Sheet for your customer list.

What happens next?

  1. Step 1: Clone this form template

    Clone this template into your Growform account (create one first if you don’t already have one).
  2. Step 2: Edit your form

    Get creative and adjust your form's theme options, questions or layout in the Growform form builder.
  3. Step 3: Share or embed your form

    Share a link to your form, or embed it in your existing website. Receive new submissions by email or send them to 7,000+ apps via Zapier.

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