Web hosting inquiry form template
This five-step web hosting inquiry form asks the type of website, the customer’s hosting experience, monthly visitors and required features, followed by the contact details. You can clone it into your Growform account and map answers to your plans.
What the form asks, step by step
The four questions work like a plan picker, and each maps to a feature of your hosting tiers. Beginners and experts can both answer without technical terms.
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Step 1: “What type of website are you looking to host?”
Blogs, business sites, stores and nonprofit sites need different resources.
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Step 2: “What is your experience level with web hosting?”
Beginners need managed support, while experts may want server access.
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Step 3: “What is your estimated monthly visitor count?”
Traffic bands up to over 100,000 visits point to the right tier.
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Step 4: “Are you looking for any specific features?”
One-click installs, email hosting and managed WordPress are common upsells.
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Step 5: “How shall we contact you?”
Name, email and phone come last.
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After submitting
Customers see a standard thank-you, which a host would change to recommend a plan or link to pricing.
Who it’s for
Hosting providers, resellers and web agencies that host client sites use this template as a plan recommendation form. A web hosting form with four questions can place a customer on the right tier, and your sales team can follow up on the larger stores and high-traffic sites. It suits agencies that bundle hosting with builds. Studios selling the site as well can pair it with the web design questionnaire.
Why this structure converts
- Experience level is asked early, which tells you how much hand-holding the customer expects.
- Traffic bands are rough estimates that site owners can give from their analytics.
- The features step includes None of the above, so nobody is forced into an upsell.
14-day free trial, no credit card
Make it yours
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Show a recommended plan
Use the traffic and site-type answers to show a recommended plan on the thank-you screen.
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Ask about migration
A yes-or-no question about moving an existing site flags customers who need migration help.
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Rename the features
Replace the feature list with the add-ons you sell, such as SSL, backups or staging sites.
Send every lead where your team works
Frequently asked questions
Can the form recommend a hosting plan automatically?
Yes. Conditional logic can show a different thank-you message for each combination of site type and traffic.
Should hosting be sold through a form or a checkout?
Use the form for customers who want advice or larger plans, and keep checkout for self-serve plans.
Where do hosting inquiries go?
They reach your inbox and can create leads in HubSpot, Pipedrive or Zendesk Sell.
What happens next?
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Step 1: Clone this form template
Clone this template into your Growform account (create one first if you don’t already have one). -
Step 2: Edit your form
Get creative and adjust your form's theme options, questions or layout in the Growform form builder. -
Step 3: Share or embed your form
Share a link to your form, or embed it in your existing website. Receive new submissions by email or send them to 7,000+ apps via Zapier.
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